Testimonials


Customer testimonials for Premier Car Solutions

Fantastic service from start to finish.  We visited several dealerships before making our decision and we can honestly say that the presentation and service displayed by Premier Car Solutions was faultless.  We knew we had made the right decision buying this car and would like to say thanks in particular to Ross for making it effortless.  See you in 3 years for the next one.

Tracey Desouza, Pen-coed, April 2016

Having spent many months searching for the right Jeep Wrangler i was alerted via Ebay to one that Premier Car Solutions had just taken into stock.  Having read the description and seeing the pictures i felt this particular one was worth the 4 hour drive to Newport!  It was, as the car was in fantastic condition and drove impeccably.  Thanks to Dan and James for their efforts. 

Christopher Lloyd, Rotherham

Thanks to everyone at Premier Car Solutions for all their help.  What a car!!  Will definitely recommend to all friends and family looking for their next car, and will be in touch IF and when i decide to change this one.

RIchard Wright. Lydney Gloucestershire

Fantastic experience from Premier Car Solutions, Newport.  Many thanks guys for all your help, will certainly recommend you to friends and family and will be back for my next car....

David Thomas, Newport

Very slick and easy, a refreshing change to the car buying process!  Thanks very much Dan and the team for our new Audi A4 avant.  Love it!

Iain Bigmore, Newport

Love this car!!!!  When i to Premier Car Solutions i wasn't even looking to buy a car but having spoken to Ross was really impressed with the way i looked after and instantly fell in love with my new Type R.  Can't say enough great things about PCS, every that was promised was delivered and they really helped me in getting this car.  Thanks guys.

Dean Phillips, New Inn

This is my first car after recently passing my driving test!!  Popped in to Premier Car Solutions to see what cars they had and instantly fell in love with this Astra SXI.  I'm really pleased with it and no job was too big or small for Ross at PCS.  Will certainly be back for my next car once i can get my insurance premiums down!!

Josh Longmuir, Newport

Nice one guys, simple straight forward and easy to deal with.  Will be recommending you to anyone who's interested in buying a new or used car.

Mark Edwards, Newport

Drove past Premier Car Solutions and saw this car had just arrived.  Arranged for a test drive and was over the moon with the car, drive and service!!!  The whole process seemed very slick and effortless, many thanks to everyone involved in making this experence a great one.  Will certainly be recommending Premier Car Solutions to anyone looking to buy a New or Used car in the future.

Gary Brown, Newport

This is now my 3rd car purchase from James Gravenor so I can confidently say this guy knows his stuff!  Having previously had an A4 s/line and recently a FORD S-MAX and BMW 320D estate, James was able to source these cars for us, and at times I thought our specific criteria was a job too big but clearly this wasn't the case, and myself and the family love our new motors and will continue to buy our cars from James and the team at PCS.  Cheers Guys. 

Jonathan Stewart, Trowbridge, Wiltshire

Being completely honest I came to Newport looking for a replacement for my 10 year old Mercedes E200 with no idea what to buy.  Having previously went to 2 local dealers beforehand I was astonished by the lack of professionlism and courtesy that you almost come to expect in this day and age.  I was almost ready to give up for the day until I walked into Premier Car Solutions and James Gravenor, you could clearly see why these guy's have great sucess in the trade with their attidude and patience, having said that I left with a shiny new Ford Fiesta Auotmatic and will certainly be coming back next time! 

Steven Blackman, Portsmouth

Very impressed!!  I had a list of requirements when agreeing to purchase this car and everything was done as agreed and on time.  Very happy with my new BMW Z4.  Thanks Dan and Ross.

Craig Taylor, Worcester

Very happy with my car and the way Premier Car Solutions looked after me, special thanks to James who went out of his way to ensure the car was ready on time and in perfect condition.  Happy to do business with you.

Craig Bennett, Newport

Brilliant service guy's!!  Been thinking of changing for a while and PCS gave us the nudge we needed.  Will definitely reccommend to family and friends and will be back to upgrade next time.  Many thanks.

Miss Hollie Felkin, St Julians

What can I say!? Brilliant service, this is now my 2nd car from Premier Car Solutions and the effort from James and the team has been simply first class.  I emailed them to ask if they could source me a CLA in white or black and I needed within 10 days for a special occasion.  The boys were able to deliver with 2 days to spare, my new CLA drives and looks amazing!!!!  Cheers guys see you in a couple of years for my next motor.

Mr Tahmid Uddin, Newport

Having experienced problems in the past with used car dealers we were determined this time to get it right, and having found the perfect car for our family we ventured into Wales to see James at Premier Car Solutions.  We found him extremely helpful and friendly and no job seemed too big.  We were in two minds whether to buy the car due to the imminent cambelt change that was due, but James put our minds at rest when he offered to have it done 'free of charge'.  We experienced some teething problems with the car within the first couple of weeks but it was never an issue with Premier Car Solutions as they sent a courtesy car to us and collected and fixed ours, not the sort of service we are used to outside of a main dealer.  Many thanks guys keep up the good work.

Mr and Mrs Williams, Bristol

Juat want to say a BIG thankyou to the guys at Premier Car Solutions, yet another quality car 3rd now in all! Been excellent from the start and nothing has been too much trouble. "Happy Chappy"

Thanks again and see you again for the next one, or i'll just pop in for a coffee and chat :)

Mr Anthony Stainthorp, Rogerstone

Our journey for a new car began at a local Nissan Main dealer and I have to say our experience nearly put us off buying a new car completely!  We got in touch with Premier Car Solutions via Autotrader and found their professional manner and 'non pushy' approach very uplifting and refreshing.  We are very happy to have a true main dealer experiance with a fraction of the price.  Thanks PCS and great coffee!

Mrs Lynn Woodward-Davies, Builth Wells

More than happy with the service from Premier Car Solutions.  When I first went to see the car it had only just arrived in stock and was in their preparation centre. Ross took me down there to see the car and was more than happy to spend time with me discussing the car and making sure all my things could fit in the vehicle.  Suffice to say I went ahead with the deal and would be more than happy to recommend PCS to friends and family.

Mr Lynn Beach, Newport

Dealt with Ross from PCS, came in to have a look at a fiesta ST-2.  The car was in extremely good condition upon arrival, and once taken for a test drive we looked at finance options.  Ross adjusted it to my needs and we agreed on a deal.  Overall I am really happy with the level of service from Ross and the team, and more than happy with my new car.  Great car great buy!  

Harrison Weare, Langstone

Excellent service all round.  Low pressure sale, extremely informative and helpful.  All paperwork and necessary checks completed ahead of schedule.  Extremely pleased, highly recommended.

Martin Buncombe, Wrington Bristol

Having spent lots of time shopping and searching for the right car.  I finally struck a deal with Ross at Premier Car Solutions.  Extremely happy with the car and most importantly to me 'the deal'  already in negotiations with Ross for my 2nd car.  Fingers crossed.

Che Fai Ngai, Caerleon

After working at main dealers for over 44 years I was amazed at the level of service the whole team at PCS provided on my recent purchase.  The whole experience was extremely professional and seamless from start to finish.  I was kept informed about the extras that I had requested and not only that but they were all done.  The handover was efficient and more importantly the car is great.  You really have a winning formula if this purchase is anything to go by and I will be recommending all of my friends and colleagues to that affect.  Thanks for everything from a very satisfied customer.

Ian Stanford, Malpass

Very impressed not only with the car but the whiole process.  Rang the dealership before coming down to ask some questions and left a holding deposit on the car, upon my arrival we could see the car was as described and in fantastic condition throughout.  James from PCS took me out for a test drive and once my last few questiosns were answered I was able to drive the car away within the hour which made me a very happy chappy :)  Cheers guys for all your help.

Josh Gillett, Port Talbot

Would just like to say a massive thank you to James at PCS for helping us with the process of buying our car yesterday (10th Jan) such porfessional service.  We will definitely be back when it's time to swap!

Alex and Charlotte, Brecon
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